1. Canceling an Order

Cancel Your Order Before Payment
If you have not paid for your order, there is no need to contact us to cancel it. We receive hundreds of 'test' orders each day which our members are using to quote certain cart contents and save the invoice for later reference.
We ignore all orders until a matching payment is received. So if you haven't paid, don't worry, we're not processing your order. You are under no obligation to follow through and pay for an order.

Note: If your order is more than a week old you may not be able to "reactivate" it by sending payment, as prices, shipping rates and/or currency conversion rates may have changed. In this case, simply reorder your item.

Cancel Your Order After Payment
If you have already paid for your order and wish to cancel, please contact customer service as soon as possible

Change Your Order After Payment

Please contact us and put the order on hold while you decide. This will stop the packing process so you still have a chance to make changes.
To add Items to your order without canceling any previous items, contact us. There is no charge for this service.
Contact: submit a request

Note: If the goods have already been delivered we cannot cancel or change the order. See returns and refund policy.

If you cancel an order both full refunds or Sportswearstock credit are available.

2. Can I Trust Sportswearstock.com?

Here's some key information about Sportswearstock.com to give you more confidence in starting out with your new China Wholesale supplier:

Sportswearstock.com is a wholesaler, based in the city of Shenzhen, in Mainland China. Goods are shipped to worldwide by air freight and couriers such as DHL and UPS.

What makes Sportswearstock different from other Chinese suppliers?

-There is no minimum order restriction at Sportswearstock. You can buy products in any order quantity, even 1 piece samples. So you can test products and find out about the details of importing from Sportswearstock before you're committed to any large orders;

-Drop shippers can send single items directly from Sportswearstock to their customers.

-You're supported by friendly English speaking staff before and after placing an order, and you can get full product information and support even before purchasing;

-Your goods are packed carefully, and the packages are correctly labeled and accompanied by all the paperwork that's needed for smooth clearance through your country's Customs.

3. What If I Am Making A Large / Bulk Order?

We will provide you with personal customer service for large volume wholesale orders and discuss the shipping options fully. For large volume order quotation, our VIP Customer Manager wishes to serve you.

4. Do I Have to Pay VAT / Sales Tax?

We do not add any additional charges or taxes in China.
Possible additional costs to you may include:
- bank transfer charges
- Any import duties that are levied at customs.

Please note that if you are re-selling (or drop-shipping) goods from Sportswearstock, Please ensure you are abiding by the tax (and other) regulations for selling goods in your home country and the destination country. Please note that if you are drop-shipping to end customers, Please let them know about any taxes they may have to pay when receiving goods from the courier.

5. Can An Order Be Made Without Using The Website?

We prefer our customers to order through our website. You can place orders directly for the products you like. However, if you want to order in other ways, or have questions about ordering, please contact our customer service representatives by live chat or call us at: (86)755-36891968